Fishers COVID-19 FAQs

Find answers to frequently asked questions on COVID-19 below.

Topics

Mayors’ Recovery Plan
COVID-19 Information & Medical Support
City of Fishers Operations
Schools & Daycares
Travel Restrictions
Local Businesses & Service Providers
Support & Resources

Mayor’s Community Recommendations & Recovery Plan

Where can I find information on Mayor Fadness’ Fishers Recovery Plan announced on April 23?

Visit FishersRecovery.com or read the press release here.

COVID-19 Information & Medical Support

What should I do if I have symptoms of COVID-19? 

On April 23, 2020, Mayor Fadness announced the Fishers Recovery Plan in response to the COVID-19 global pandemic. The program includes establishing the Fishers Health Department and providing free COVID-19 testing for Fishers residents. To get tested, residents can complete the assessment through Mid-America Clinical Lab, available on FishersRecovery.com/testing

Free COVID-19 testing is now available for all residents ages 12 and up. Parents and guardians may begin scheduling children aged 12-17 beginning Saturday, June 20 with appointments beginning Monday, June 22. Residents wishing to secure a COVID-19 testing appointment for their minor child(ren) twelve and older will need to consent for any minor and accompany the child to the testing.

Minor children who are sick or experiencing any unusual symptoms should be fully assessed by their primary medical provider. The assessment and COVID-19 testing are not medical evaluations and should not be considered a substitute for any testing ordered by a medical provider.

Currently, the Fishers Health Department is not providing antibody/antigen testing. For a full statement on this policy, visit fishers.in.us/healthdepartment.

For information on other testing sites, click here.

What resources are available for Fishers residents to get information on the COVID-19 situation locally?

The City of Fishers has established a COVID-19 hotline (317-595-3211) where residents can ask questions and get information about available resources. The hotline is open  Monday - Friday from 8:30 a..m. to 7 p.m.

The Fishers Health Department has a COVID-19 landing page with information on the local situation and recommendations for residents, along with links to healthcare resources.

For information on Mayor Fadness’ Fishers Recovery Plan, visit FishersRecovery.com.

The City will continue to provide updates on Twitter, Facebook, Instagram and Nextdoor.

See a quick reference guide to openings related to the State’s stay-at-home order.

For information on COVID-19 cases in Hamilton County, please visit the Hamilton County Health Department website here.

The Indiana State Department of Health has established a hotline for general public questions related to COVID-19. Please contact the ISDH Epidemiology Resource Center at 877-826-0011 24/7 or e-mail epiresource@isdh.in.gov.

Where can I find information and resources from the state? 

Public resources from Governor Holcomb’s office are available here. Senator Young also has a toolkit of resources, available here.

Are there local blood centers or blood drives where I can donate blood?

Verisiti Blood Center of Indiana: 

11005 Allisonville Rd, Suite C
Fishers, IN 46038
317-576-9680

Hours:
Monday-Thursday: 10 a.m. - 7 p.m.
Friday: 7 a.m. - 2 p.m.
Saturday: 6 a.m. - 2 p.m.
Sundays: 6 a.m. - Noon on a rotating schedule

Versiti is also collecting plasma from those who recovered from COVID-19 to provide to hospital partners to treat other coronavirus patients. You can learn more about the convalescent plasma program here.

 City of Fishers Operations

Has the City of Fishers shut down operations? 
City operations remain open and essential. City Hall is currently closed due to maintenance but all City services are being operated out of City Services Building, located at 3 Municipal Drive.  Follow the City of Fishers on social media (Twitter and Facebook) for the latest updates.

The Fishers City Services Building will prioritize serving those in high-risk categories from 9 – 9:30 a.m., Monday through Friday.

Special Events

The Fishers Farmers’ Market open every Saturday from 8 a.m. until noon at the Nickel Plate District Amphitheater. Online ordering with home delivery is also available. Online orders can be placed beginning every Sunday at 9 a.m. through Wednesdays at noon. Orders will be fulfilled by no-contact home delivery on Saturdays.

8 – 8:30 a.m. is designated as a special shopping time for those 65+, high-risk, or immunocompromised. All are welcome between 8:30 a.m. and noon.

The market is practicing and encouraging social distancing guidelines. Booths are spaced further apart, shoppers are spaced when waiting in lines, and overall capacity is limited. Shoppers should wear a mask while visiting the market and not touch for-sale items unless they are planning to purchase those items. Reusable bags are not permitted at this time. No eating is allowed on site.

The City of Fishers has cancelled or postponed special events including:

  • Spring Formal rescheduled to September 30
  • City Government Academy postponed until September
  • Vietnam War Veterans Day on June 14 has been cancelled
  • Spark!Fishers on June 27 has been cancelled
  • Fishers Freebirds meetings postponed until fall
  • Fishers Summer Concert Series has been cancelled for 2020
  • Fishers Parks’ June Summer Camps have been cancelled

Fishers Parks

Fishers began opening its park facilities with a phased approach on Friday, May 22, coinciding with Governor Holcomb’s Back on Track Indiana plan. 

Effective Friday, June 12:

  • Fishers Parks playgrounds and restrooms are open. Drinking fountains in Fishers Parks remain closed.
  • Splash pads at Billericay Park and Holland Park are open. Face coverings are recommended for ages 2+ outside the water area (not to be worn in the water area).
  • Saxony Lake and Beach is open daily from 11 AM - 7 PM.
  • Shelter and facility rentals for up to 250 people continue. Make a reservation.
  •  Athletic field rentals for non-contact sports for groups of 250 resume

All park amenities are planned to be fully operational during Stage 5, which is set to begin on July 4. This includes venue rentals for more than 250 individuals.

As Fishers Parks phases toward fully opening, under the guidance of the Fishers Health Department, residents are encouraged to take the necessary precautions to slow the spread of COVID-19:

  • Practice social distancing: stay 6 feet apart and avoid congregating
  • Wash your hands frequently or use an alcohol-based hand sanitizer
  • Wear a face covering if you are over the age of 2

Fishers Parks’ reopening schedule is subject to change dependent upon the Governor’s Back on Track Indiana plan and subsequent Executive Orders.

Fishers Parks continues to implement social distancing measures at parks and venues. This includes:

  • Face coverings for staff (face coverings for guests encouraged)
  • Additional cleaning measures at venues
  • Social distance between tables inside venues

City Court

Due to the restriction on public gatherings necessary by the COVID-19 health situation, the following Court dates have been changed:

  • May 1 Initial Hearings rescheduled to June 12 at 1:30 p.m.
  • May 6 Initial Hearings will be done by phone
  • May 8 Initial Hearings will be done by phone
  • May 18 Initial Hearings will be done by phone
  • May 20 Initial Hearings will be done by phone
  • May 22 Initial Hearings will be done by phone
  • May 29 Initial Hearings will be done by phone

The City Services Building, and the traffic ticket payment window, are now open to the public. Traffic tickets can be paid during regular business hours. The traffic payment kiosks in the City Services Building, for making credit card payments in person, are not currently available. In person payments at the City Services Building can only be paid by cash, cashier’s check or money order at this time.

Beginning June 5, initial hearings will be conducted in person under social distancing rules.

Transactions

Residents can continue to make transactions online, including paying tickets, paying sewer and stormwater bills, and permit application and payment. DPW & Engineering Projects are proceeding business as usual with staffing precautions in place.

These departments will continue with business as usual.

Police & Fire Department

These departments are open with business as usual, with special protocols in place. T

Meetings & Appointments

The City of Fishers is working to reduce the number of external meetings during this time. If you have a scheduled meeting and are unsure if it is continuing, please reach out to the City staff member you are planning to meet for information.

Schools & Daycares

Are schools or daycare facilities closed? 
For the latest information on plans for the 2020-2021 school year, visit HSEschools.org.

Daycare facilities are permitted to stay open but may close at their discretion.

Travel Restrictions

Are there any travel bans or restrictions in place for residents? 

Currently there are no travel restrictions in place in Fishers.

Local Businesses & Service Providers

Where can I find more information about Governor Holcomb’s reopening plan?

 More information about the plan can be found here.

The City of Fishers has also put together a quick reference guide explaining the phased plan here.

Will trash service continue? 

Yes, however this is a decision of the service provider. Please contact your provider for more information.

Will mail service continue?

Yes, however, this is a federal decision so residents should monitor media for changes to this service.

What local businesses are open?

For information on when different types of businesses are permitted to open based on Governor’s Holcomb’s reopening plan, visit backontrack.in.gov. The City of Fishers has also put together a quick reference guide available here.

The City has put together an interactive map and Business Guide of the services currently offered by local businesses, available here.

Follow the #ShopFishers hashtag on social media for ways that you can shop small and support our local entrepreneurs.

Resources for local businesses are available here.

Mayor Fadness has lifted the temporary stay on all permitted solicitations within city limits. Residents may request a No Solicitation sticker through the Fishers Police Department. Through the Solicitor Permit process, solicitors agree not to approach properties that display this sticker.

The City of Fishers has lifted the following UDO codes for businesses. This allows businesses to advertise carryout food. The following Articles are not being applied for the duration of the COVID-19 event.

  • Outdoor Display and Storage Standards (Article 6.10): exempts businesses from restrictions associated with outdoor display signs (feather flags, sandwich boards, etc.), allowing businesses to promote service available.
  • Temporary Signs (Sec. 6.17.8): exempts businesses from the permit requirements and standards. Permanent signage will still require permitting for installation.

Are food trucks permitted in neighborhoods?

Food trucks are permitted with the following guidelines:

  • Food trucks must be registered with the County Health Department to operate in Hamilton County
  • Food trucks should implement mobile/online ordering for residents to utilize to avoid lines and person-to-person contact
  • Residents must abide by the CDC’s guidelines of 6-foot distance when waiting for food orders
  • Residents should reduce the number of family members waiting for food orders. For example, only one adult to visit the food truck and/or wait in line. Children should remain at home if possible.

Which local businesses are currently hiring?

We’ve set up a virtual job fair where local employers currently hiring full or part-time positions can connect with potential employees. Learn more here.

Are the local BMVs still open? 
Per MyBMV.com: Beginning the week of June 15, all BMV branches are open for walk-in and appointment.

Fishers Stormwater Utility

On March 19, Mayor Fadness  suspended all residential and commercial stormwater utility bills for 60 days. New stormwater bills were sent out on May 18 and payment is due June 30.

Vectren, a CenterPoint Company
Suspending disconnects until April 1
Customers may call 1-800-227-1376 for assistance.

Duke Energy 
Suspending disconnects until further notice
More information can be found here: dukeenergyupdates.com.

Citizens Energy Group 
Suspending disconnects until April 15
Customers may call 317-924-3311 for assistance.

AT&T
Suspending disconnects until further notice, waiver of late fees
Public Wi-Fi spots remain open
More information at https://about.att.com/pages/COVID-19.html

Metronet
Suspending disconnects until further notice
More information can be found at Metronet.com

Where is public WI-FI available locally?

The Hamilton East Public Library has complimentary WI-FI access in their parking lots. Information available here.

Support & Resources

Is there information on the federal stimulus package?

As a federal program, their resources are the best sources for information. Visit the IRS website for updates.

What sort of mental health resources are available during this time?

We’re still a #StigmaFreeFishers. If you or a loved one need mental health support, a list of resources is available here. If you have immediate concerns or are in danger, call 911. 

What sort of activities can I enjoy during social distancing?

A list of activities and things to do while practicing social distance is available here. Check out the Fishers Parks & Recreation website for daily updates on fun new activities and ideas.

Is there assistance on medication and grocery runs for senior citizens? 

The City of Fishers recommends residents aged 65 and older remain under self-quarantine through Stage 2 (through May 23) of Governor Holcomb’s Back on Track Indiana plan, and cautiously social distance through Stages 3, 4, and 5 (May 24-July 4).

Food delivery from restaurants is available via Grace Church, Grubhub, Uber Eats, Door Dash, Toast TakeOut, Panera Bread, and Tijuana Flats (orders over $25). Visit their websites for more information and to order.

Many restaurants remain open in Fishers for carryout and delivery. See a list and map of open restaurants here

Sahm’s Restaurant is pivoting their business to become a Food and Provision Marketplace. More information can be found here.

The Shepherd’s Center is also providing support for seniors and can be reached at 317-674-8777.

Meals on Wheels Hamilton County is available to anyone who is physically or mentally unable to prepare a meal for themselves regardless of age or income. Recipients may request assistance themselves or be referred by their physician, a family member, church pastor, or hospital discharge personnel. Applications for home-delivered meals can be completed by calling Meals on Wheels at (317) 776-7159  or by completing a form here.

Janus Hamilton County Express is offering free grocery and pharmacy delivery, and free rides to the grocery store. Please call 317-773-2688 between 8 a.m. and 4 p.m. to schedule. Requests should be essential and critical needs only.  

The Fishers Farmers’ Market offers special shopping times for those 65+, high-risk, or immunocompromised between 8 and 8:30 a.m. The market is held every Saturday at the Nickel Plate District Amphitheater. Online ordering with no-contact home delivery is also available. Learn more at playfishers.com/FarmersMarket.

The following retail stores have announced special hours for those 60+ to shop without crowds

  • Target (opening 7 - 8 a.m. for 60+ shoppers)
  • Dollar General (opening 8 - 9 a.m. for ages 60+ shoppers)
  • Meijer (open 7 - 8 a.m. for senior shopping hours on Tuesdays and Thursdays)
  • Walmart (senior shopping hours will be offered from 6 - 7 a.m. on Tuesdays)
  • Kroger (open Monday - Thursday from 7 - 8 a.m. for ages 60+ shoppers)
  • Fresh Thyme (special hours will be offered for seniors or those with chronic health issues on Mondays, Wednesdays, and Friday from 6 - 8 a.m.)
  • Fresh Market (senior shopping hours from 8-9 a.m.)
  • Walgreens (senior shopping hours from 8-9 a.m., plus free delivery)
  • Trader Joes (senior shopping hours daily between 9-10 a.m. Crew Members will maintain an additional line outside the front door for senior customers to ensure that those customers have an expedited entrance to the store and to help make their experience a more positive one.)
  • Costco (senior shopping hours from 8-9 a.m. on Tuesdays & Thursdays)
  • Aldi (special hours for seniors and “vunerable shoppers” on Tuesdays and Thursdays from 8:30-9:30 a.m.) 
  • Sam’s Club is offering early shopping hours for shoppers 60+ and at-risk members on Tuesdays & Thursdays from 7-9 a.m. The special shopping hours include our pharmacy and optical centers. Free Curbside Concierge Pickup Service is also available to seniors and at-risk members who need to shop during these special hours and do not feel comfortable coming inside the building.
  • CVS offering free home delivery of prescriptions and everyday essentials

Is there housing assistance available?

What food pantries are open in Fishers?

A local food pantry directory is also available from the Good Samaritan network. See the list of food pantries.

Are there resources for victims of domestic violence during this time?

Sheltering in place can be terrifying if you’re the victim of domestic violence. But there is help. Prevail of Hamilton County offers these tips for getting the support you need.

Will those who owe child support receive a rebate check through CARES ACT or will the rebate go to the parent who is owed support?

As long as the state notifies the Treasury of the delinquent child support payments, the treasury offset program should automatically send the rebate check to the person owed the child support. Anyone owed past due payments should contact the state to make sure they report the delinquent payments to the Treasury. More information on the program can be found here.

Contact Us

  • COVID-19 Hotline: Call 317-595-3211 if you have questions or need assistance. Open  Monday - Friday from 8:30 a..m. to 7 p.m.

Symptoms?

  • Call your physician’s office before you visit their office or emergency room.
  • The new Fishers Health Department will also provide free testing for Fishers residents. Visit FishersRecovery.com to learn more.
  • Virtual screenings: IU Health Virtual Visit App
  • Follow steps to help prevent the disease from spreading.