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fishers utilities

Your Services 

Pay Your Sewer Bill  

  • Mail: Send a check to Fishers Sewer Utility, P.O. Box 426, Indianapolis, IN 46206 with your statement coupon. No fee. 
  • Phone: Dial 317-792-5026 to pay by credit card ($3.45 fee). 
  • Online: Log into your account to pay with credit card/e-check (fees: $2.95 for cards, $1.95 for e-checks). 
  • EFT/ACH: No fee via your account
  • One-Time Card Payment: Log into your account ($2.95 fee). 
  • Via Bank or Credit Union: Use your financial institution’s bill pay services. Check with your bank for potential fees and added processing time. 
  • In-Person: Pay cash at City Services Building, 3 Municipal Dr., Monday-Friday, 8:30-4:30, excluding holidays. 

 Billing Timeline

Residential:

  • Former HSE Utilities Customers: Bills sent monthly to property owners (or tenants if occupied) based on Hamilton County records. Updates from start-stop forms are applied before billing. Bills are mailed by mid-month. 
  • Existing Fishers Utilities Customers (Before 1/1/22): Monthly billing to property owners on county records, with start-stop changes applied before billing. Bills are mailed by mid-month. 

Commercial:

  • Former HSE Utilities Customers: Monthly billing for sewer/FOG services goes to tenants; property owners are responsible for payment. Tenants should direct queries to owners. 
  • Existing Fishers Utilities Customers (Before 1/1/22): Property owners are billed monthly, with updates applied before billing cycles. Bills are mailed at the month’s start. 

Customer Service: Billing, Payment, or Account Questions

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