Emergency Medical Services

Objective

The objective for Fishers Emergency Medical Services (EMS) Division is to maintain a high level of care by utilizing technology, in conjunction with evidence based medicine measured by patient satisfaction and outcome.

Overview

The EMS Division is responsible for management, education, and oversight of the department's emergency medical technicians and paramedics providing service from six stations, on four ALS ambulances, four ALS / BLS engines, three ALS / BLS ladders, and one BLS rescue.

The Emergency Medical Service Division works in conjunction with Fishers Police Department to assure all patrol officers' vehicles are equipped with an automatic external defibrillator (AED). The department also provides tactical paramedics for the Police Emergency Response Team along with continuing education for cross trained Police/Paramedic units.

Medical direction is provided by Indiana University Hospitals, Indianapolis with Dr. Sal Migliore serving as medical director.

Service

The Fishers Fire Department will provide a basic and advanced life support EMS program to serve the critical medical care needs of the community by ensuring that the department has highly trained, competent personnel utilizing the latest technology while maintaining a high degree of compassion for patients. The department shall continue providing the level of service that the community has come to know and expect.

Smart911

The City of Fishers utilizes Smart 911, a free information sharing app, to view emergency information for all residents of the city, and importantly, our special needs members, allowing emergency responders the ability to have valuable information at our fingertips as we are en route to your emergency.

This system allows users to include additional information such as vehicle descriptions, medications, medical emergency contacts and proxies, home floor plans, and pet information. Smart911 is encrypted and secure and all personal information can only be accessed by first responders when an emergency event has been triggered with a call for assistance by the application user. 

With Smart911, you can provide 9-1-1 call takers and first responders with critical information you want them to know in any kind of emergency. Register here.

HIPAA (Health Insurance Portability and Accountability Act) 

The Fishers Fire Department is required by law to maintain the privacy of certain confidential health care information, known as Protected Health Information (PHI), and to provide a notice of legal duties and privacy practices with respect to PHI. The department is also required to abide by the terms of the version of this Notice currently in effect. Additional details may be found in the Notice of Privacy Practices brochure.

Post Ambulance Ride Survey

Residents who have used Fishers EMS ambulance services are asked to complete a survey regarding your ambulance ride and care received.